Customer Engagement Platform
Send. Automate. Personalize. Grow.
Email · SMS · WhatsApp · Push · In-App · AI
Businesses today use more channels than ever before: Email. SMS. WhatsApp. Push Notifications. In-App Messaging. Customer Data. Marketing Automation. Artificial Intelligence. Yet most teams are forced to manage these across multiple disconnected tools, complex integrations, and expensive platforms.
Engage was built to change that.
Our mission: Help organizations connect with their customers through intelligent, personalized, and scalable communications.
Customer expectations have shifted permanently. People expect relevant, personalized experiences in real time across every channel they use. Most organizations are still piecing together separate tools for email, SMS, segmentation, automation, analytics, and AI — creating fragmented data, unnecessary complexity, and rising costs.
Engage was designed as a unified platform: customer communication, automation, data, and AI working together in a single system. Less complexity. Fewer tools. Better results.
3.1 Communication Channels
What You Can Do
Email Marketing
Create, personalize, automate, and measure email campaigns. Drag-and-drop builder, HTML editor, dynamic content, A/B testing, deliverability tools, and full analytics.
SMS Messaging
Reach customers instantly with targeted SMS campaigns, transactional alerts, appointment reminders, and two-way conversational SMS. Opt-out enforcement built in.
WhatsApp Business
Connect with customers on one of the world's most widely used messaging platforms. Rich media, interactive buttons, and automated WhatsApp flows.
Push Notifications
Deliver timely, personalized messages across web and mobile. Supports APNs, FCM, and Apple Live Activities for real-time dynamic content on iOS.
In-App Messaging
Engage users directly within your product with contextual messages, onboarding flows, feature announcements, and real-time prompts. Deploy via a single JavaScript snippet.
Transactional Email API
Programmatic sending for order confirmations, receipts, password resets, and alerts. Low-latency delivery with full tracking and webhook events.
3.2 Marketing Automation
Design customer journeys that automatically respond to actions, events, lifecycle stages, and business rules - at any scale:
Multi-channel journey orchestration across email, SMS, WhatsApp, push, and in-app in a single flow
Behavioral triggers: cart abandonment, page visits, purchase events, form submissions, app activity
Time-based sequences: drip campaigns, onboarding flows, re-engagement sequences
Conditional branching: route contacts through different paths based on attributes, actions, or AI scores
A/B and multivariate testing within journeys
Real-time entry and exit conditions that respond to live customer signals
3.3 Customer Data and Segmentation
Unified contact profiles with behavioral history, channel engagement, custom attributes, and lifecycle stage
Dynamic segments that update automatically as customer data changes
Advanced filtering across any combination of attributes, events, dates, and engagement signals
CRM integration via native connectors and REST API for two-way data synchronization
Custom event tracking for any in-app, web, or transactional event
3.4 Forms, Landing Pages, and Lead Capture
Drag-and-drop form and landing page builder with custom domain support
Inline forms, pop-ups, slide-ins, and embedded widgets
Multi-step forms, conditional logic, and progressive profiling
Double opt-in workflows with automated confirmation sequences
Conversion tracking and A/B testing for landing pages
3.5 Analytics and Reporting
Campaign-level reporting: opens, clicks, conversions, revenue attribution, unsubscribes, and spam complaints
Audience analytics: list growth, engagement trends, contact activity timelines
Automation analytics: journey conversion rates, step-level drop-off, path comparison
Deliverability monitoring: bounce rates, complaint rates, inbox placement, sender reputation
Revenue attribution: connect email and SMS activity to downstream purchase events
Exportable reports and API access to raw event data for BI tool integration
AI is embedded throughout the platform — not a bolt-on — to help teams work faster, make smarter decisions, and deliver more relevant customer experiences at scale.
4.1 AI Feature Overview
Description
Available On
Email Content Generation
LLM-powered drafting of email copy, subject lines, preview text, and CTAs from a prompt or brief.
All plans
Subject Line Optimization
AI-scored variants ranked by predicted open rate based on account engagement history.
All plans
SMS Content Suggestions
Short-form message generation based on campaign objective and audience.
All plans
Send-Time Optimization
Per-contact delivery time prediction based on individual historical interaction patterns.
Pro / Enterprise
Engagement Scoring
Predictive lead and contact scoring: most engaged, at-risk, and high-value contacts.
Pro / Enterprise
AI Customer Segmentation
Behavioral and predictive audience building with dynamic segments updated automatically.
Pro / Enterprise
Campaign Recommendations
AI-driven suggestions for automation triggers, journey optimization, channel mix, and content personalization.
Pro / Enterprise
Marketing Copilot (Chat)
Conversational AI for campaign planning, content ideation, report interpretation, and workflow building.
Enterprise
Natural Language Reporting
Plain-language campaign and audience analytics via conversational queries - no report builder required.
Enterprise
Workflow Builder AI
Describe an automation in plain language; Engage builds the journey structure as a starting point.
Enterprise
4.2 AI Data Commitments
Engage's AI data protection commitments are contractual, not just policy claims:
1.Customer data is never sold to AI providers or third parties.
2.Customer data is not used to train public AI models without express written opt-in.
3.One Customer's data is never used to train AI systems for any other Customer.
4.Data submitted to AI providers (OpenAI, Anthropic) is processed under zero data retention API agreements.
5.Customers retain full ownership of all data processed through AI features.
Capability
Engage
Klaviyo
Brevo
Typical Others
Email + SMS + WhatsApp in one platform
Yes
Email + SMS only
Email + SMS + WhatsApp
Usually 1-2 channels
Push Notifications (web + mobile)
Yes
No
Yes
Add-on or separate tool
In-App Messaging
Yes
No
No
Separate tool required
Apple Live Activities support
Yes
No
No
Rarely available
Multi-channel journey builder
All channels
Email + SMS
Email + SMS
Single channel
AI content generation
Yes - all channels
Email only
Email only
Limited or add-on
AI send-time optimization
Yes - per contact
Yes
Limited
Rare
AI engagement scoring + segmentation
Yes
Yes (paid tiers)
Limited
Rare or enterprise only
Conversational AI copilot
Yes - Enterprise
No
No
No
Zero data retention AI contracts
Yes
Not disclosed
Not disclosed
Not standard
Real-time behavioral triggers
Yes
Yes
Yes
Varies
Landing pages + forms built-in
Yes
Yes (paid tiers)
Yes
Often add-on
Revenue attribution reporting
Yes
Yes
Limited
Varies
Multi-account / agency workspace
Yes
No
Limited
Varies
API + webhook extensibility
Full REST API
Full REST API
Full REST API
Varies
Transactional email API
Yes
Limited
Yes
Varies
All channels in one plan
Yes
Email-first pricing
Yes
Usually per channel
Comparison reflects publicly available information as of June 2026. Competitor feature sets change frequently.
Segment
Who It Serves
Engage Advantage
Startups
Early-stage companies needing a full marketing stack without enterprise complexity or cost
Launch across email, SMS, and push from day one. No per-channel contracts. Grow without switching platforms.
Growing Businesses
Scale-ups managing expanding audiences, increasing campaign complexity, and growing marketing teams
Multi-channel automation, team roles, and analytics that scale with you.
Enterprise
Large organizations with advanced segmentation, compliance, multi-team access, and high-volume requirements
Dedicated IPs, SSO, audit logs, custom roles, SLA support, and enterprise DPA.
eCommerce Brands
Online retailers and DTC brands driving repeat purchases and building loyalty
Behavioral triggers, purchase event tracking, cart abandonment flows, and revenue attribution.
SaaS & Technology
Software companies reducing churn, driving feature adoption, and communicating across the lifecycle
In-app messaging, product event triggers, onboarding automation, and renewal campaigns.
Gaming & Entertainment
Gaming platforms engaging players, driving retention, and growing communities
Real-time push and in-app notifications, Apple Live Activities, and high-frequency delivery at scale.
Financial Services
Fintechs sending transactional alerts, compliance notifications, and engagement campaigns
Transactional email API, compliance tools, audit logs, and SOC 2 in progress.
Education
Universities, online learning platforms, and EdTech companies communicating with students
Enrollment journeys, course reminders, re-engagement sequences, and multi-channel lifecycle campaigns.
Non-profits
Non-profit organizations communicating with donors, volunteers, and communities
Affordable pricing, donor journey automation, and all-channel access without add-on costs.
Agencies
Marketing agencies managing campaigns across multiple client accounts
Multi-account workspace, centralized billing, client-level RBAC, and white-label options.
Developers
Engineering teams building custom customer communication experiences
Full REST API, webhook events, SDK, API key management, and developer documentation.
8. Legal Framework
Engage publishes a complete legal framework at engage.nevtan.com/legal:
We believe customer engagement is moving toward a future where communications, data, automation, and AI work together seamlessly — not as separate tools, but as a single intelligent system that knows your customer, anticipates their needs, and delivers the right message at the right moment on the right channel.
Our vision is to build the platform that makes that future accessible to organizations of every size. As technology evolves, we remain committed to helping businesses communicate more effectively, building trust through transparency and security, and ensuring AI in marketing remains in human hands.
