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NEVTAN ENGAGE

Cookie Policy

Effective Date: June 5, 2026 · Last Updated: June 5, 2026


This Cookie Policy explains how NevTan Engage uses cookies and similar tracking technologies when you visit our websites, applications, and related services. It forms part of and should be read with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They may be session (deleted when you close your browser) or persistent (stored until expiry or deletion), and first-party (set by Engage) or third-party (set by integrated providers).

2. Technologies Covered

This Policy applies to cookies, pixels and web beacons, local and session storage, SDKs, tracking scripts and tags, device fingerprinting, and similar technologies. All are referred to collectively as “Cookies”.

3. Categories of Cookies and Legal Basis

3.1 Strictly Necessary

Essential for the Services to function. Deployed on the basis of contract performance and legitimate interests. No consent required. Includes authentication, session management, CSRF protection, security controls, and storage of consent preferences.

3.2 Functional

Remember your preferences and provide personalized features. Legal basis: consent (where required by law); legitimate interests (elsewhere). Includes language, time zone, and UI preferences.

3.3 Analytics

Help us understand how visitors interact with our Services to improve the platform. Analytics and performance monitoring are treated as a single consent category. Legal basis: consent (where required); legitimate interests (elsewhere).

3.4 Marketing and Advertising

Measure advertising effectiveness and support personalized advertising. Legal basis: consent only. Activated only after affirmative consent in our Cookie Preference Centre.

4. Cookie Register

The following cookies and tracking technologies are currently deployed on our Services. This register is reviewed and updated periodically.

Cookie / TechnologyCategoryPurposeProviderRetention
engage_sessionStrictly NecessaryMaintains authenticated user sessionNevTan EngageSession
engage_csrfStrictly NecessaryCross-site request forgery protectionNevTan EngageSession
engage_authStrictly NecessaryPersistent login authentication tokenNevTan Engage30 days
engage_consentStrictly NecessaryStores your cookie consent preferencesNevTan Engage12 months
__cf_bmStrictly NecessaryCloudflare bot management and DDoS protectionCloudflare30 min
_cfuvidStrictly NecessaryCloudflare rate limiting and securityCloudflareSession
engage_localeFunctionalStores language and locale preferenceNevTan Engage12 months
engage_tzFunctionalStores time zone settingNevTan Engage12 months
engage_prefsFunctionalStores dashboard layout and UI preferencesNevTan Engage12 months
intercom-session-*FunctionalManages customer support chat sessionIntercom7 days
intercom-id-*FunctionalIdentifies returning users in support chatIntercom9 months
_gaAnalyticsGoogle Analytics — distinguishes unique usersGoogle2 years
_ga_*AnalyticsGoogle Analytics 4 — session and campaign stateGoogle2 years
_clckAnalyticsMicrosoft Clarity — unique user identifierMicrosoft1 year
ph_*AnalyticsPostHog — product analytics and feature usagePostHog1 year
_fbpMarketingMeta Pixel — tracks conversions and ad effectivenessMeta3 months
_gcl_auMarketingGoogle Ads — conversion tracking and attributionGoogle3 months
li_fat_idMarketingLinkedIn Insight Tag — B2B ad measurementLinkedIn30 days
_ttpMarketingTikTok Pixel — ad attributionTikTok13 months
Cookie names marked with * may vary. Third-party providers may update their cookies independently.

5. Cookies on Customer-Operated Pages

When Engage customers deploy landing pages, forms, or tracking pixels through Engage, certain first-party technologies may be set on those pages (including the Engage tracking pixel, consent management scripts, and analytics). Engage customers are solely responsible for providing their own end users with an accurate cookie notice and obtaining valid consent in compliance with applicable law.

6. Cookie Consent

Where required by applicable law — including the EU ePrivacy Directive, UK PECR, and similar regulations — Engage requests your consent before placing non-essential Cookies. When you first visit our Services you may accept all, reject all non-essential, or customize by category via our Cookie Preference Centre. Your preferences are stored for 12 months and may be updated at any time at engage.nevtan.com/legal/cookie-policy.

7. Managing Cookies Through Your Browser

Most browsers allow you to view, delete, or block cookies through their settings. Disabling strictly necessary or functional cookies may affect platform functionality.

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Apple Safari: Safari → Preferences → Privacy
  • Microsoft Edge: edge://settings/privacy
  • Brave: brave://settings/cookies

8. Do Not Track and Global Privacy Control

Because no consistent industry-wide DNT standard exists, Engage does not alter practices in response to DNT signals. For Global Privacy Control (GPC): in jurisdictions where recognition is legally required (including California under CPRA and Colorado under CPA), Engage recognizes GPC signals as an opt-out of sale or sharing of personal information and will not activate non-essential advertising cookies for that session.

9. International Data Transfers

Some tracking technologies result in data being transferred to countries where third-party providers operate. Such transfers are governed by the safeguards described in our Privacy Policy and DPA.

10. Changes to This Policy

Material changes will be communicated at least 14 days in advance. The current version is always available at engage.nevtan.com/legal/cookie-policy.

11. Contact

Privacy Officer
Email: privacy@nevtan.com