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Audience Segmentation

Send the right message to the right people — automatically.

Build dynamic, real-time segments from behaviour, consent, and profile data. Profiles flow into segments as events happen, and every segment is ready to power a campaign or an automation — no lists to rebuild, no syncs to run.

High-intent shoppers

LIVE

Can receive email marketing

AND

AND did “purchase” ≥ 1 in last 30 days

AND

AND did NOT “open email” in last 14 days


0

profiles match right now

What is audience segmentation?

Segmentation is the practice of dividing your audience into distinct groups based on who they are and what they do — their consent, behaviour, purchase history, and engagement. Instead of blasting one message to everyone, you deliver relevant content to each group.

In NevTan Engage, segments are event-driven and resolved in real time. You send events from your site or app, and segments evaluate their criteria on read — so the right people are always in the right segment, and every campaign and automation targets a current, accurate audience.

Why our segmentation

Dynamic by default, precise by design

Always up to date

Real-time, event-based segments

Segments aren't static lists you rebuild. They're defined by criteria and resolved the moment they're read, so a profile appears in (or leaves) a segment the instant its behaviour changes — no imports, no nightly sync, no manual refresh.

Compute-on-read membership

When a matching event arrives, the profile is in the segment immediately — counts are always live.

Event-driven

Push events from your site or app (purchase, login, deposit, anything) and profiles flow into matching segments automatically.

Zero maintenance

Define the rule once; the audience keeps itself current as customers act.

Precise targeting

A flexible criteria builder

Combine conditions across three categories with AND / OR logic to describe exactly who belongs. Add count thresholds and time windows, then preview the live audience before you save.

Activity & events

Did / did not do an event, at least / at most N times, within the last X days or over all time.

Marketing consent

Channel + subscription status, optionally constrained by subscribe date.

Profile attributes

Any field on the profile — geo.country is IN, plan is pro, and more.

Put segments to work

Built for your industry — and your automations

Events and segments are scoped to your industry, so the builder only shows what's relevant. Then use any segment as a campaign audience or as the trigger of an automation flow, with continuous enrollment as new profiles match.

Industry-scoped catalog

Pick your industries during onboarding; the event catalog and builder adapt to them. Add custom events anytime.

Campaign audiences

Target one or many segments (and lists) in a send — recipients are de-duplicated by email automatically.

Automation triggers

Trigger a flow from a segment; profiles that match later are enrolled automatically, just like a list.

Key features

Everything you need to build and act on precise audiences.

Behavioural segmentation

Target by what people did: events, frequency, recency, and aggregates on event properties (e.g. total spend in 30 days).

Consent & lifecycle

Segment by channel subscription status and subscribe date, so you only ever message people you're allowed to.

Attribute targeting

Filter on any profile field — location, plan, custom attributes — with a full set of comparison operators.

Real-time membership

Compute-on-read means every segment is live; no rebuild step, no stale audiences.

Custom events

Define your own event taxonomy for your industry; the key is generated for you and shows up in the builder.

Live preview

See the matching count and a sample of profiles as you build, before you ever save the segment.

How to get started

From first event to live audience in five steps

1

Choose your industry

During onboarding, pick the industries you operate in. The event catalog and segment builder tailor themselves to you.

2

Send events

Push behavioural events from your website or app to the ingestion API — one endpoint, authenticated with your App ID and Secret.

3

Build a segment

Open the segment builder and combine consent, event, and attribute conditions with AND / OR to describe your audience.

4

Preview the audience

Watch the live count update and inspect matching profiles to confirm the segment before saving.

5

Activate it

Use the segment as a campaign audience or an automation trigger. Membership stays live as customers act.

Smarter audiences, better results

Stop sending the same email to everyone. Build segments that keep themselves current and turn customer behaviour into perfectly-timed messages.