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Channels & Automation

Email Marketing

Beautiful campaigns that convert

SMS Marketing

Reach customers instantly

Automations

Visual drag-and-drop workflows

By Industry

eCommerce

Boost sales & reduce cart abandonment

SaaS & Apps

Onboard & retain users at scale

B2B Lead Gen

Nurture leads to conversion

Agencies

White-label for your clients

Plans & Pricing

Pricing Plans

Simple, transparent pricing

Learn & Build

Blog

Marketing tips and best practices

Email Marketing Templates

Ready-to-use campaign layouts

Documentation

Guides for every feature in Engage

API

Build custom integrations

About Us

Contact Us

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Getting started

  • Introduction
  • Create your account
  • Signing in
  • Your dashboard & navigation

Contacts

  • Contacts & profiles
  • Lists
  • Importing contacts
  • Segments
  • Suppression list

Campaigns

  • Campaigns overview
  • Create & send a campaign
  • Reading a campaign's results

Templates

  • Template library
  • Create with AI
  • The template editor
  • Template approval

Automations

  • Built-in flows
  • Custom flows

Analytics

  • Contact Growth
  • Campaign Reports
  • Automation Reports
  • Metrics glossary

Integrations

  • Webhooks

Account & billing

  • Your profile
  • Custom sending domains
  • Plans & pricing
  • Billing, usage & invoices
  • Team & roles

Administration

  • Admin overview
  • Campaign & template review
  • Customers & packages

Documentation/Account & billing

Billing, usage & invoices

Track credits, manage your card, and download invoices.

Subscription & usage

The Subscription tab shows your plan and how much of it you've used:

  • Current Plan — and what it includes
  • Free Credits Renewal — your account creation date and when credits renew (a 30-day cycle)
  • Email Credits — used vs. included, with a percentage bar and how many remain
  • Used Emails / Available — a running count
The Subscription tab with credit usage

Your plan and credit usage

💡

Credits reset each renewal period. If you consistently run out before the reset, that's the signal to upgrade rather than to send less.

Billing & card

The Billing & Card tab manages your payment methods — add a card, replace it, or remove it. Card details are handled directly by Stripe; NevTan never stores your full card number.

⚠️

Removing your payment method also cancels any active subscription. Only do this if you intend to end your plan.

Invoices

The Invoices tab lists every invoice on your account. For each one you can view it as a PDF in the browser or download it for your records.

The Invoices tab

View or download any invoice

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On this page

  • Subscription & usage
  • Billing & card
  • Invoices