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Channels & Automation

Email Marketing

Beautiful campaigns that convert

SMS Marketing

Reach customers instantly

Automations

Visual drag-and-drop workflows

By Industry

eCommerce

Boost sales & reduce cart abandonment

SaaS & Apps

Onboard & retain users at scale

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Nurture leads to conversion

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Pricing Plans

Simple, transparent pricing

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Getting started

  • Introduction
  • Create your account
  • Signing in
  • Your dashboard & navigation

Contacts

  • Contacts & profiles
  • Lists
  • Importing contacts
  • Segments
  • Suppression list

Campaigns

  • Campaigns overview
  • Create & send a campaign
  • Reading a campaign's results

Templates

  • Template library
  • Create with AI
  • The template editor
  • Template approval

Automations

  • Built-in flows
  • Custom flows

Analytics

  • Contact Growth
  • Campaign Reports
  • Automation Reports
  • Metrics glossary

Integrations

  • Webhooks

Account & billing

  • Your profile
  • Custom sending domains
  • Plans & pricing
  • Billing, usage & invoices
  • Team & roles

Administration

  • Admin overview
  • Campaign & template review
  • Customers & packages

Documentation/Account & billing

Team & roles

Invite colleagues and control what each of them can do.

Account → Team & Roles is where you bring colleagues into your Engage account and decide what each of them can access.

Overview

Cards at the top show your Team members, Active, Pending invites, and Deactivated counts.

Invite a teammate

1

Click Invite member

On the Team & Roles tab.

2

Enter their email

And assign a role.

3

Send the invite

They show as Pending until they accept.

The Team & Roles tab

Your team and their permissions

The team table lists each Member, Role, Status, Last active, and Actions, and you can filter by status to find pending or deactivated members.

Roles & permissions

Under Roles & permissions you can create a New custom role — defining exactly which parts of Engage that role can reach — and assign it to team members.

💡

Apply least privilege: give each person the narrowest role that lets them do their job. Not everyone needs to send campaigns or change billing.

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Admin overview

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On this page

  • Overview
  • Invite a teammate
  • Roles & permissions